Search found 58 matches

by Craig
Tue Feb 26, 2013 4:35 pm
Forum: Centralized Controller Platforms
Topic: 440 new firmware issue
Replies: 5
Views: 6564

Re: 440 new firmware issue

Ben,

I would like to add that we see +5V monitor faults which generally indicates that the system is not getting enough voltage from the USB port. This can occur for a variety of reasons but long USB cables are usually the culprit.

/Craig
by Craig
Tue Feb 26, 2013 3:36 pm
Forum: Centralized Controller Platforms
Topic: 440 new firmware issue
Replies: 5
Views: 6564

Re: 440 new firmware issue

Ben, Thanks for your post. I'll try and answer your questions below but first things first. Please extract the fault log and post it here. See this link for a fault log extractor and instructions on how to use it. http://rmp.segway.com/viewtopic.php?f=9&t=80 There is no way you could have accidental...
by Craig
Mon Jan 14, 2013 5:23 pm
Forum: Centralized Controller Platforms
Topic: Can I change the batteries?
Replies: 3
Views: 5934

Re: Can I change the batteries?

Currently the system must have the Segway propulsion battery in place to function properly. There is no way you can run the machine without the propulsion battery in place. We can quote custom development work. Please contact customer service with a detailed request to get that process started. Craig
by Craig
Fri Jan 11, 2013 4:58 pm
Forum: Centralized Controller Platforms
Topic: Can I change the batteries?
Replies: 3
Views: 5934

Re: Can I change the batteries?

Hi, The protocol that the ABB (Aux Battery Board) uses to talk to the Aux Battery is proprietary. If you want to replace the Segway battery which is used to power the Vicor adapter boards then I would suggest you build your own "battery interface board" and communicate with it independent of the Cen...
by Craig
Wed Nov 28, 2012 5:44 pm
Forum: Centralized Controller Platforms
Topic: RMP 440 OMNI PWM commanding
Replies: 4
Views: 7511

Re: RMP 440 OMNI PWM commanding

In general, we do not recommend using the RC radio (PWM) interface for robot control when using a microprocessor. As stated in the Hardware Interface document: Due to the nature of the hobby radio protocol and the lack of deterministic error detection the hobby radio input has the ability to create ...
by Craig
Fri Nov 16, 2012 11:31 am
Forum: Centralized Controller Platforms
Topic: maximum motor's torque
Replies: 1
Views: 3772

Re: maximum motor's torque

The maximum torque at the gearbox output is 100 Nm. Putting larger tires on the platform will reduce the force applied at the contact patch which will reduce the ability to turn in place. It really comes down to the surface you want to operate on. On high traction surfaces you may have trouble with ...
by Craig
Tue Nov 06, 2012 11:55 am
Forum: Deuce Board Platforms
Topic: How to get a quick response ***READ ME FIRST***
Replies: 0
Views: 3873

How to get a quick response ***READ ME FIRST***

We really appreciate your feedback on our platforms and we try very hard to get to every question within 24 hours. However, it may take longer, if you haven't received a response within 3 business days please email support rmp@segway.com How to write a good question: 1.) Tell us what kind of platfor...
by Craig
Tue Nov 06, 2012 11:51 am
Forum: Centralized Controller Platforms
Topic: How to get a quick response ***READ ME FIRST***
Replies: 0
Views: 3530

How to get a quick response ***READ ME FIRST***

We really appreciate your feedback on our platforms and we try very hard to get to every question within 24 hours. However, it may take longer, if you haven't received a response within 3 business days please email support rmp@segway.com How to write a good question: 1.) Tell us what kind of platfor...
by Craig
Tue Nov 06, 2012 11:11 am
Forum: Deuce Board Platforms
Topic: Question about RMP 400 traction
Replies: 5
Views: 11566

Re: Question about RMP 400 traction

To externally close the yaw loop another sensor is required. This could be a magnetometer ( electronic compass). An external controller would then ramp the command up until the platform turns the desired amount. The deuce board architecture platforms are limited in the yaw stiffness we can set. The ...
by Craig
Mon Nov 05, 2012 2:23 pm
Forum: Communications
Topic: How do I communicate with an RMP?
Replies: 7
Views: 16064

Re: How do I communicate with an RMP?

USB issues and the ftd drivers are covered in several places on the forum. It's a known issue that the USB drivers don't work on windows 7 for the demo. As far as linux drivers go you are on your own. We've not done any testing with the older systems using linux drivers. Some of our customers have g...