RMP210 Red Blinking LEDs when Charging

[ejdougherty]

Hi,

I went to charge our RMP210 using the external power supply provided and both the AUX and Battery0 LEDs are blinking red ... seems to be twice every interval. Looking over the user's guide the battery charging fault table says the the HV output is out of range... check the connections to the powerbase. I checked all the connectors and they seem fine. Not sure what could have happened... any thoughts?

Thanks,EJ

[sdnalloh]

EJ,

We have been doing some testing here at Segway headquarters and have finally isolated this problem. There was a bug in the firmware on the Smart Charger Board causing it to erroneously report the HV Input error.

We plan to release a firmware update for the Smart Charger Board within the next week or so.

[sdnalloh]

A firmware update has been released.

You can view the post here.